Personal Information

No personally identifiable information is automatically collected about visitors who simply browse the City’s web site or who download information from it. Personal information is gathered only when a visitor knowingly provides such specific information on a voluntary basis. Personal information will not be disclosed to outside parties unless visitors were advised otherwise at the point and time of collection or the City is required to under legislation or by the Government of Canada or the Province of Ontario.

Logging Practices

The City’s web server logs visitor activity to help manage the web site. Information stored in logs does not identify visitors personally. The logs store the domain name and IP address from which the City’s web site was accessed; the type of browser and operating system used; the date and time the site was accessed; the pages visited; and the country or region of the world from which the site was accessed. The City uses this information to learn how many visitors the web site has, where they are coming from, which parts of the City’s web site are of most interest to visitors, and other facts that help the City improve the web site and the services offered.

External Links

The City site has links to other sites that may collect personally identifiable information about visitors. This privacy policy does not cover third party data collection practices and the City does not assume any responsibility for the actions of third parties.

Access, Privacy and Records Specialist

City of Guelph

City Hall, 1 Carden St

Guelph, ON N1H 3A1

Tel: 519-822-1260 x 2349

Tel: 519-736-1269

Site Ownership and Operation is owned and operated by the Corporation of the City of Guelph. The site is coordinated and maintained by Information Technology (IT). Web content is produced by each department and division within the City.


Every effort is made to ensure the information on the City’s web site is timely and accurate however information should be verified independently before being used or relied on. Contact the appropriate department. All information is provided on an “as is” basis without warranty of any kind, either expressed or implied, statutory or otherwise. The City does not warrant or make any representations as to the quality, content, accuracy or completeness of the information, text, graphics, links and other items contained on its web site. The City makes no warranties, express or implied as to the fitness of the information for any purpose, or to results obtained by individuals using the information and is not responsible for any action taken in reliance on the information contained herein. Material is provided as general information only and is not intended to provide specific legal advice for any individual and should not be relied upon in that regard.

Email Communications

Communications made through the City’s web site email and messaging system is for convenience only and shall not be deemed to constitute legal notice to the City or any of its officers, agents, agencies, employees or representatives with respect to any existing or potential claim or cause of actions or for any other purpose unless the City’s web site states otherwise or unless the law expressly provides otherwise.

External Links

The City’s web site contains links to other web sites that meet the following criteria:

  • Official government site (i.e. Federal, Provincial, Municipal and government-funded agencies, boards, local government associations, local elected officials.)
  • A site which is deemed to be of interest to our visitors, and is in keeping with the City’s Mission Statement, Vision and Core Values (i.e. businesses, organizations or community groups).
  • Prospective sites will be reviewed to ensure that, in the sole opinion and discretion of the City they are in keeping with the above criteria. The City reserves the right to accept or deny any requests for references to or links to third party sites. The City is not responsible for, and does not endorse, the information on any linked web site unless the City’s web site states otherwise.